I called for insurance after getting large quotes from other places and already bummed because I didn't think I could get it lower.. until I talked to Ashley. She helped by easing my worries and finding a quote for $100 less than the other quotes I received. The whole process and conversation was like talking to a friend and that made everything else easier, for me anyway. Everyone there should definitely take lessons from Ashley Rueter in customer service and etiquette because she knows what she's doing. - Kortni S.
read moreread less
- Tennille M.
My agent Kelly was very professional and knowledgeable of what coverage I needed . - Tennille M.
read moreread less
- Adasia T.
Kelly and Ashley was amazing omg !!! Super nice, professional, and quick - Adasia T.
read moreread less
- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
read moreread less
- Veronica J.
Kelly was amazing at informing me about my policy. She answered all of my questions, and never once made me feel like I was bothering her. Kelly displayed the type of customer service, that makes customers want to do business with Metro Insurance. Thank you again Kelly. - Veronica J.
read moreread less
- Cecil M.
Ms. Gloria did an awesome job. She found a very affordable policy and it didn’t take her long at all. I will highly recommend her as an insurance agent. - Cecil M.
read moreread less
- Linda W.
Ashley was very professional and I enjoy doing business with her. - Linda W.
read moreread less
- Marcus B.
I give all my thanks to Miss Kelly she was a wonderful help helping me find the best quote for a car insurance outstanding job a wonderful person to talk to understanding until you get everything done she is a great person thanks you again Miss Kelly - Marcus B.
read moreread less
- Chris W.
Gloria N. Is very nice and extremely pleasing to talk to. I'm so glad I got what I needed out of the call. Now I'm insured and happy 😁 - Chris W.
read moreread less
- Donna D.
Kellistina was awesome and she was great. She was so nice and kind to me and patient. I rate her a ten. Thanks - Donna D.
read moreread less
- Tameika W.
Kelly was great,patient,and even offered other services. I was at work (childcare) so it was ALOT of background noise but she never complained or got agitated because I had to keep stopping and she had to repeat the same questions she was amazing. The biggest plus was her great personality and the coverage I purchased will be saving me $300 per month now that's an actual savings!!!!!! - Tameika W.
read moreread less
- Tonja B.
Gloria is the best, very knowledgeable & experienced. Just love her customer service skills. Just an all around good person. She keeps me coming back... - Tonja B.
read moreread less
- Camille M.
Kellistina was impeccable and knowledgeable! - Camille M.
read moreread less
- Tina H.
Ashley Is The Absolutely Best after calling different Insurance Companies I came across Ashley who made my Experience Wonderful she’s Professional,Efficient and she gave me the Best Quote - Tina H.
read moreread less
- Mrz.Shorty G.
Ms.Kelli was very helpful and a great sense of humor - Mrz.Shorty G.
read moreread less
- Daniel W.
It was a very pleasant and awesome experience Gloria Nelson helped me out tremendously with getting my first insurance policy - Daniel W.
read moreread less
- Ronnie
First off I wanna say I got recommended to this place and I definitely will recommend it to other people. Customer service was great everything I needed know was up front thank you so much
-Ashley Rueter @ Metro Auto - Ronnie
read moreread less
- Santana
The insurance agent provided an awesome and very high level of great quality service. She met my financial needs and wants efficiently. I will recommend her and this company to friends and family for sure! - Santana
read moreread less
- Shannon S.
I was very impressed with Ashley’s professionalism. She got me the best quote possible and made the process so simple. - Shannon S.
read moreread less
- Brandie H.
Kelly was very friendly quick and a great help to me on getting insurance. I would recommend her service for all people that come - Brandie H.
read moreread less
- Dewayne C.
My agent Mrs. Kelly gave me a excellent service today - Dewayne C.
read moreread less
- Joseph A.
Very helpful and I appreciate your service - Joseph A.
read moreread less
- Cory A.
Kellistina was my agent and she has been very cooperative and extremely helpful. I thank her so much for her all her assistance. - Cory A.
read moreread less
- KATRINA N.
Hands down the best saved me over$200 wish I new about them years ago could have been saving so much money. METRO Awesome service Kellistina was so patient and knowledgeable and very helpful. - KATRINA N.
read moreread less
- Patrick S.
Kellistina @ Metro Auto Insurance
Thank you so much for spending time with me making sure I have the best coverage that is affordable and that fits my needs. Thank you for be attentive and sensitive to my customer related needs and also help me find home and health insurance as well I can now say I’m fully assured..lol - Patrick S.
read moreread less
- Jasper K.
Very pleasant and helpful worked hard to get it done THANKS - Jasper K.
read moreread less
- Shaundra S.
Gloria Nelson is the best agent ever! Thanks Gloria for all of your help! - Shaundra S.
read moreread less
- Ashley P.
Gloria and Ashley are the Best! They will go above and beyond to get you what you need!! They are always Helpful,Profesional and Very Friendly! - Ashley P.
read moreread less
- Chantell S.
Leon will go over and beyond for his customers! It was a pleasure doing business with Leon. I highly recommend him! - Chantell S.
read moreread less
- Miracle S.
Kellistina- was great! She was wonderful and made the whole application process fast and easy. - Miracle S.
read moreread less
- Shawn H.
The staff here is absolutely great ,all of the ladies I spoke with were amazing with their customer service and to me customer service is your first and last impression. The lady that I mainly dealt with was Ashley,she was really courteous and extremely nice and she went well beyond her job description on making sure that I had the right people for my insurance needs she also followed back up with me with my insurance quotes and also offered other services that I was unaware of , Such is life insurance and homeowners insurance which was really a plus. I would highly recommend anyone that is looking for an insurance agent to visit or call metro auto insurance,You can’t go wrong with any one of the ladies thats in the office,but my agent just happened to be Ashley which was awesome !!!👍🏽👍🏽 - Shawn H.
read moreread less
- Albertha B.
Kellistina was very amazing. It took 2 days in a row to my situation resolved. She is very professional and have great knowledge of what she does. I would definitely recommend her services. She deserves a raise and a PROMOTION because she is worth all of her hard work😀😀😀 Very satisfied customer - Albertha B.
read moreread less
- Angel R.
I was quoted ridiculous high amounts for car insurance but when i called Metro Auto insurance i talked to a very professional lady named Kelli and she got me right! She gave great customer service and made the whole process easy and stress free!! I would recommend to others. - Angel R.
read moreread less
- Alicia
A great experience very helpful. and she got the job done... I recommend Kellistina any day .. - Alicia
read moreread less
- Javella Y.
Kelly is my superhero!!!! Customer Service was awesome!!! She went over and beyond to get me the best quote. She’s a keeper!!!! We need her in the Queen City ❤️❤️❤️❤️❤️❤️❤️ - Javella Y.
read moreread less
- Kymberli B.
I spoke with Kelli and she was very professional and knowledgeable about the information she gave me. Her bubbly personality made things go so smoothly. I highly recommend requesting her as the agent to speak with. - Kymberli B.
read moreread less
- Betty G.
Mr. Middleton promotes & offers great quotes on his insurance very well, giving you the best deal
he can. He even comes out making sure you are insured, I know this because I'm (2-1/2 hours away & guess what he did???? (Yes,) - Betty G.
read moreread less
- Kenny S.
Kelly was veryyyyyyyyyyynice and helpful and most knowledgeable. - Kenny S.
read moreread less
- S G.
Kelli is a great agent. She has been helping me find the best insurance rates. Kelli is very patient, kind, and easy to work with. She will find the answers if she doesn’t know it. I’m currently in the process of getting life insurance through her company. I recommend anyone who is looking for any type of insurance to contact Metro Auto insurance and ask for Kelli you will not regret. - S G.
read moreread less
- Kristina J.
Kelli was great and fast at getting us covered on the road!!! I appreciate all you did for us and your customer service is awesome!!! - Kristina J.
read moreread less
- ashley s.
Services was great. I would highly recommend this company. Thanks to Gloria I was quoted at the lowest rate and covered I'm less than 30 minutes. - ashley s.
read moreread less
- Tonia P.
My experience was exceptional. Ashley called me 2 days before my policy was to renew, and told me that she found a cheaper rate and of course I accepted. She reached out again 1 day before renewal and got me insured with my new carrier. Awesome!! - Tonia P.
read moreread less
- Brittni G.
Ashley was AWESOME. Very patient with me and answered every questioned that I had. If you’re new to SC and need insurance CHECK THEM OUT and ask for ASHELY‼️‼️ - Brittni G.
read moreread less
- Sharon B.
I had such a wonderful experience with Ms. Gloria Nelson! She went above and beyond to provide excellent customer service, taking the time to answer all my questions and making sure I fully understood my options. Thanks to her help, I was able to get lower rates and awesome coverage on my car insurance, which I truly appreciate. Her professionalism, patience, and genuine care made the process smooth and stress-free. I highly recommend Ms. Nelson to anyone looking for outstanding service and real results! - Sharon B.
read moreread less
- Daughter o.
WORDS CANT DESCRIBE HOW AMAZING THIS COMPANY IS. The customer service was above phenomenal , Kelli was very sweet and very helpful. I got a good laugh in as well. Kelli definitely went above and beyond to help me find affordable insurance. I WOULD RECOMMEND METRO AUTO INSURANCE TO ALL MY FAMILY AND FRIENDS. THANKS FOR THE GREAT SERVICE! - Daughter o.
read moreread less
- Kierra h.
I was having such a hard day and Miss Gloria made it sooo much better! She had such a great attitude and she was very helpful! I have a new car and affordable insurance thanks to Metro Auto Insurance! 10/10 would recommend!! - Kierra h.
read moreread less
- Erin H.
I had the pleasure of working with Gloria Nelson at Metro Insurance. She was extremely helpful in assisting with my insurance needs, and types of coverage. Gloria made getting insurance a breeze and I couldn’t be more thankful. - Erin H.
read moreread less
- Danita T.
Ashley Reuter was great and very professional, very kind and understanding. She handled me like a professional woman should if I had a company I would hire thanks Ashley for your hard work for me and my family may God continue blessing you and your family with grace and abundance. - Danita T.
read moreread less
- Lil T.
Kelly has exceptional customer service also had a bright and friendly attitude.. Thanks again Kelly ...🙂 - Lil T.
read moreread less
- DM
Kellis and Ms Nelson were awesome ! Ms Nelson assisted with finding me the best quote and Kelli’s wrapped it up with her customer service !! Wouldn’t ask for a better yet faster experience. Thank you! Will recommend again. - DM