As a first time buyer like me, Ms Ashley will lay it out to you straight. They do the work to find what you're looking for in a timely manner of. Affordable insurance, a friendly response and listening ear that makes you feel like you're not being persuaded into a big mistake like I've experienced in the past. I'll refer her to everybody - Taisha R.
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- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
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- Destiny S.
The cheapest insurance in town with great customer service thank you
GLORIA NELSON and Leo - Destiny S.
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- Samantha G.
Kelly was excellent in getting me a quote quick and affordable. She is very polite and friendly over the phone. - Samantha G.
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- Darrylee C.
Thank you so much Ms.Gloria Nelson you did a great job on helping me get insurance keep up the good work and may God bless you. - Darrylee C.
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- Christina P.
Ashley Ruetor was awesome! She got me the cheapest quote and had me rolling within minutes. If you need insurance she's the woman you need to speak with. Thank you so much Ashley you have a beautiful and blessed day - Christina P.
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- Dustin D.
Gloria was absolutely amazing to me she help me find the right deal thank you so much - Dustin D.
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- Bama
My family and I have been with Metro auto for some years now and I love this agency and agents especially Gloria Nelson. Her professionalism, great customer, and willingness to go far and beyond to make sure you have everything you need is very appreciative. Thank you! L. Murphy - Bama
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- Carolyn C.
Kelli helped soooo much. I didnt know what to do. But God came through and brought me to her. I thank you so much. She is the best. - Carolyn C.
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- brannss w.
Gloria Nelson was a great customer service representative! She helped me get exactly what I wanted and very quick! Thank you Gloria!! - brannss w.
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- Chad B.
Ashley Rueter made getting insurance as easy as possible. She explained everything vividly and clearly. I will be referring people to Metro auto. - Chad B.
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- Rene'
Metro Auto Insurance can help you with your insurance needs thanks to the dedication of their Star employee GLORIA NELSON!!! If you are a "high risk" customer and have difficulty finding someone to insure you this is the place to go! No one would insure me and I had a Salvage title and Gloria made it happen! I can't thank her and the agency enough for the excellent customer service and fantastic and helpful attitude. I have found my new insurance home! - Rene'
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- Bernice R.
Hello, MS. Kellisina was excellent and cheerful. She's a keeper. - Bernice R.
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- Nicole S.
Thank goodness for Ms Gloria Nelson!!!! I was so concerned about how high my progressive insurance was after being with them for 6 years!!! And miss Gloria was so quick to find me a new company in my price range!!! She was so sweet and I really appreciate the quick process and the amazing help!! Give Ms Gloria 2 raises!!! She saving me over $800 a year 😫😫😫🙏🙏🙏 - Nicole S.
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- Tarsha G.
Ashley was the Absolute best in helping me today. Metro has the best rates ever. Ashley has awesome customer service - Tarsha G.
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- Hartley R.
Thank you very much Kelley you are awesome!!! - Hartley R.
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- Ronnie
First off I wanna say I got recommended to this place and I definitely will recommend it to other people. Customer service was great everything I needed know was up front thank you so much
-Ashley Rueter @ Metro Auto - Ronnie
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- B. S.
The Agent that I had was Ashley Reuter she was so attentive with helping me find the best quote possible that would meet my needs and my current financial situation. I highly recommend you all to ask for her as soon as you make the call. You won’t regret! - B. S.
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- Tara R.
Kelli is an awesome representative for ur company! Very pleasant n polite. I will do business with her anytime. Thank u Kelli - Tara R.
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- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.
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- Teresa T.
Leon was very polite and patient! Answered all our questions and explained the policy thoroughly! Also said if we have any questions feel free to call him! Now that what we call 100 on a job well done!! Thank you very much Leon! - Teresa T.
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- Betty G.
Mr. Middleton promotes & offers great quotes on his insurance very well, giving you the best deal
he can. He even comes out making sure you are insured, I know this because I'm (2-1/2 hours away & guess what he did???? (Yes,) - Betty G.
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- Maisha L.
Kelli was great. She helped me a lot and gave me options. I am ver gratefully and appreciative!! 10/10 I most definitely recommend - Maisha L.
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- Herman L.
Mrs. Gloria Nelson did an awesome job on getting me a better insurance - Herman L.
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- Albertha B.
Kellistina was very amazing. It took 2 days in a row to my situation resolved. She is very professional and have great knowledge of what she does. I would definitely recommend her services. She deserves a raise and a PROMOTION because she is worth all of her hard work😀😀😀 Very satisfied customer - Albertha B.
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- Bouna N.
Kelli You are a good person, you welcomed me well, you are really kind. Good luck with your work. - Bouna N.
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- Kristen P.
Gloria helped me make the experience smooth flowing! She has amazing tone and a great customer service skills!! Can tell she really likes her job! - Kristen P.
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- Marcus B.
I give all my thanks to Miss Kelly she was a wonderful help helping me find the best quote for a car insurance outstanding job a wonderful person to talk to understanding until you get everything done she is a great person thanks you again Miss Kelly - Marcus B.
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- Malinda J.
Gloria Nelson was awesome in assisting me today! She got me the lowest rate possible and everything went smoothly and quickly. - Malinda J.
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- Amirah M.
Kellistina Richardson was super nice and vigilant. She made me very comfortable and her customer service is awesome. She’s definitely someone to keep on the team and because of how kind she is I would definitely recommend this company at this specific location she is at. Superb Service 😊 - Amirah M.
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- Empress E.
Ashley was courteous and professional about making sure I was insured in less then 30 mins! She understood my situation and handle it to the best of her ability. For that I thank her very much for her amazing customer service. - Empress E.
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- Darrin b.
Thanks to Gloria Nelson at Metro Insurance she was able to get vehicle insured within 10 minutes. She was very nice as always. Thanks again you are the best. - Darrin b.
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- ashley s.
Services was great. I would highly recommend this company. Thanks to Gloria I was quoted at the lowest rate and covered I'm less than 30 minutes. - ashley s.
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- Dustin D.
Gloria was absolutely amazing to me she help me find the right deal thank you so much - Dustin D.
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- Tracey S.
I would like to thank you so much and the representative of Ashley she was real nice sweet and understanding and help me with anything that I need and I'll recommend you guys to anybody - Tracey S.
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- Nicole D.
Ashley was awesome and helped me find the best deal for my situation!!! Thank you!! - Nicole D.
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- Poetic J.
Kelly was very professional and helpful and helped me get the best rate possible. - Poetic J.
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- Keshia L.
The two people I spoke with was awesome. They didn't give no hassle and made sure everything was done before they ended the call! I would give them 10 starts if I could. Good jobs lady's! -Kellistina -and Ashley - - Keshia L.
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- Daughter o.
WORDS CANT DESCRIBE HOW AMAZING THIS COMPANY IS. The customer service was above phenomenal , Kelli was very sweet and very helpful. I got a good laugh in as well. Kelli definitely went above and beyond to help me find affordable insurance. I WOULD RECOMMEND METRO AUTO INSURANCE TO ALL MY FAMILY AND FRIENDS. THANKS FOR THE GREAT SERVICE! - Daughter o.
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- Tiffany S.
Kelli was very nice, energetic, and professional. She will chew that gum like no other lol, but will get you going - Tiffany S.
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- Dewayne C.
My agent Mrs. Kelly gave me a excellent service today - Dewayne C.
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- Vic D.
Hello my name is Vic Drayton Mrs Kelly did a damn fine job 5 stars and she need a raise!!! - Vic D.
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- Sharon B.
I had such a wonderful experience with Ms. Gloria Nelson! She went above and beyond to provide excellent customer service, taking the time to answer all my questions and making sure I fully understood my options. Thanks to her help, I was able to get lower rates and awesome coverage on my car insurance, which I truly appreciate. Her professionalism, patience, and genuine care made the process smooth and stress-free. I highly recommend Ms. Nelson to anyone looking for outstanding service and real results! - Sharon B.
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- Kalvin C.
Kelli was the best at assisting me so I understood everything and got what needed to be done out the way! - Kalvin C.
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- Kristina J.
Kelli was great and fast at getting us covered on the road!!! I appreciate all you did for us and your customer service is awesome!!! - Kristina J.
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- Larissa P.
It was a pleasure speaking with Ms. Kellistina she was very knowledgeable and help me and my husband out with a great quote to get our vehicle insured. - Larissa P.
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- Doris B.
Ashley was knowledgeable and got me the best coverage possible. She answered any questions and was easy to reach. Her customer service was great! I will tell everyone I know about this agency and of course the rates were amazing that she got on the quotes I needed. Thanks for your help Ashley! - Doris B.
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- Valeria B.
Exceptional customer service is vital in any industry, and it is clear that both Kellistina and Ashley demonstrated this quality. Their dedication to assisting with car insurance applications reflects a commitment to client satisfaction. The ability to navigate the complexities of insurance policies is commendable, showcasing their expertise. Furthermore, the acknowledgment of their service highlights the positive impact they had on the customer's experience. Overall, their efforts contributed to a seamless and successful process. - Valeria B.
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- Angel R.
I was quoted ridiculous high amounts for car insurance but when i called Metro Auto insurance i talked to a very professional lady named Kelli and she got me right! She gave great customer service and made the whole process easy and stress free!! I would recommend to others. - Angel R.
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- Arlinda C.
Ashley really took the time to help me find the most affordable insurance for my situation at hand. She was very polite and professional. In less than 20 minutes I had the insurance I needed and had been looking for. Thanks!!! - Arlinda C.
Mr. Middleton promotes & offers great quotes on his insurance very well, giving you the best deal
