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- Veronica J.

Kelly was amazing at informing me about my policy. She answered all of my questions, and never once made me feel like I was bothering her. Kelly displayed the type of customer service, that makes customers want to do business with Metro Insurance. Thank you again Kelly. - Veronica J.
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- Tara R.

Kelli is an awesome representative for ur company! Very pleasant n polite. I will do business with her anytime. Thank u Kelli - Tara R.
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- Santana

The insurance agent provided an awesome and very high level of great quality service. She met my financial needs and wants efficiently. I will recommend her and this company to friends and family for sure! - Santana
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- Brandon G.

My agent is Kelly and she was amazing! She was VERY patient, kind and proffessional. Just a breathe of fresh air when she speaks. Thank you Kelly!!! - Brandon G.
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- Angie G.

Ms. Gloria is the best I've been dealing with her for years and I appreciate her hard work and satisfying her customers with great rates 💫💫💫💫💫 - Angie G.
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- Donnie S.

I am very grateful for the high quality networking services that was provided to me via Mr.Leon and Ms.Kellistina at Metro Auto Insurance. With their networking skills I was given a very good Progressive Insurance Plan that I am very happy with. I sincerely congratulate the both of u all and ask that you all continue to keep up the exceptional work for customers like me. Thanks for everything! Truly Yours, Mr Donie Sanders - Donnie S.
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- Rene'

Metro Auto Insurance can help you with your insurance needs thanks to the dedication of their Star employee GLORIA NELSON!!! If you are a "high risk" customer and have difficulty finding someone to insure you this is the place to go! No one would insure me and I had a Salvage title and Gloria made it happen! I can't thank her and the agency enough for the excellent customer service and fantastic and helpful attitude. I have found my new insurance home! - Rene'
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- Derrick L.

I want to thank Ashley for help me get the best insurance rate she had the best customer service and they are the best so if u looking for good insurance call metro auto insurance 😎 - Derrick L.
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- DM

Kellis and Ms Nelson were awesome ! Ms Nelson assisted with finding me the best quote and Kelli’s wrapped it up with her customer service !! Wouldn’t ask for a better yet faster experience. Thank you! Will recommend again. - DM
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- CL S.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.
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- Johnney J.

The customer service was excellent thank u gloria - Johnney J.
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- Brenda M.

Gloria Nelson was awesome to work with. She found me the coverage that works for me at the best rate! - Brenda M.
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- Fatima C.

My experience today was phenomenal. Ms. Gloria Nelson worked hard on getting me the best quotes for my two vehicles. I would definitely recommend her to family and friends. - Fatima C.
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- Donna D.

Kellistina was awesome and she was great. She was so nice and kind to me and patient. I rate her a ten. Thanks - Donna D.
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- Flora G.

Ms Gloria was so sharp and knowledgeable she’s been doing this for nearly 20 years and truly cares about you and your insurance needs - Flora G.
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- Teeny b.

Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - Teeny b.
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- CL S.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
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- Haiston F.

Kelly is a great agent - Haiston F.
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- Herbie B.

When we spoke With Ashley about Insurance today she knew just what she was doing and gave us just what we wanted! She is awesome 🤩 - Herbie B.
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- Tonettie M.

Ms. Gloria Nelson was very professional and very polite. She walked me thru responsive. She has great customer service. I will recommend my family and friends to her. - Tonettie M.
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- CL S.

With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.
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- Linda W.

Ashley and the other reps very through and patient and helpful. Thank you for being my life savior when it came to Auto Insurance . Recommend very highly for curtisty and professionalism . - Linda W.
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- TeKeilya R.

Kelly was very friendly , helpful and respectful! - TeKeilya R.
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- Olivia R.

I love speaking with ashley, she was polite and knowledgeable and efficient and we need more people like her - Olivia R.
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- Tia C.

Kelli was very friendly and helpful. - Tia C.
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- James C.

Kellistina is the best - James C.
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- Brickney M.

Kelli was extremely helpful and pleasant. I am very satisfied with the service! - Brickney M.
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- Cecil M.

Ms. Gloria did an awesome job. She found a very affordable policy and it didn’t take her long at all. I will highly recommend her as an insurance agent. - Cecil M.
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- Tray

Gloria gave me hope. I was paying over 400 a month and to be able to pay under 200.00 a month was truly her doing. Very nice and understanding. Thanks Gloria! - Tray
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- Sheena G.

Yes , my experience here was amazing. Ms. Kellistina did an amazing job. She answered all my questions and got me out in a timely fashion. Thanks again Metro insurance! - Sheena G.
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- Safara S.

Ashley helped me she was patient and talked me through everything. Awesome customer service - Safara S.
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- Rebekah B.

Ms. Gloria Nelson is absolutely fantastic. If I were you I would definitely ask for her assistance when you call in. As a new car buyer she made sure I received the best possible rate. She went out of her way to make sure that I got all the information I needed before deciding which insurance company would be best for me. She quickly returned calls and never left me hanging. I appreciate EVERYTHING Ms.Gloria did for me. She made this process so easy for me as a new car buyer. Thank you again Ms. Nelson you’re the best. - Rebekah B.
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- Shenika M.

Kellistina Richardson is very helpful and professional. She answered all the questions we needed to know. We are very thankful to have her as our agent - Shenika M.
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- Danita T.

I would like to think Miss Gloria Nelson for the hard work that she have done for me. She was very polite on point and very kind. She gave me the best advice to do as a customer and I appreciate that. Thank you, Miss Gloria Nelson for your help, may God continually bless you And your family have a great day - Danita T.
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- Valeria B.

Exceptional customer service is vital in any industry, and it is clear that both Kellistina and Ashley demonstrated this quality. Their dedication to assisting with car insurance applications reflects a commitment to client satisfaction. The ability to navigate the complexities of insurance policies is commendable, showcasing their expertise. Furthermore, the acknowledgment of their service highlights the positive impact they had on the customer's experience. Overall, their efforts contributed to a seamless and successful process. - Valeria B.
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- Chyna

This place is the best hands down!!! Ms. Gloria was such a help she saved me so much money!! Everybody else was trying to charge me HUNDRED(S) of dollars just for a down payment for the type of insurance I needed. Well Ms. Gloria was able to get me a policy at under $100 for the WHOLE 6 months, I couldn't believe it DEFINITELY would recommend this company. - Chyna
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- Joseph C.

Kellistina was great, very perfessional. Great sense of humor! People like her makes great experiences and I will definitely recommend for the customer service!! Awesome job!! Thank you!! - Joseph C.
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- Danita T.

Ashley Reuter was great and very professional, very kind and understanding. She handled me like a professional woman should if I had a company I would hire thanks Ashley for your hard work for me and my family may God continue blessing you and your family with grace and abundance. - Danita T.
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- Kristina J.

Kelli was great and fast at getting us covered on the road!!! I appreciate all you did for us and your customer service is awesome!!! - Kristina J.
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- Dustin D.

Gloria was absolutely amazing to me she help me find the right deal thank you so much - Dustin D.
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- Jeff S.

Kelli is the best she took care of me real quick and reasonable rates as well - Jeff S.
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- Shaniah B.

Gloria was very amazing she provided excellent customer service and made my auto policy purchase quick and easy (: - Shaniah B.
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- Robert R.

The young lady - Kelli Richardson - who helped me was outstanding! Thanks for your professionalism and your knowledge. You never know how much you’re contributing to someone’s day, until you help with an important issue like car insurance. Thanks for walking me through the process! - Robert R.
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- nicole r.

Gloria was very kind and professional and answered all my questions. She helped me fast and it was painless for me. Thank you Gloria keep up the great work. - nicole r.
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- Carlos G.

Mz.Kelly was very professional and courteous & helpful... and would refer her to people every where. - Carlos G.
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- Cory A.

Kellistina was my agent and she has been very cooperative and extremely helpful. I thank her so much for her all her assistance. - Cory A.
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- Michael B.

Kelli was an awesome agent, she was very courteous and professional. I truly enjoyed her as my agent in finding me the right policy. Thank u so much. - Michael B.
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- Alicia

A great experience very helpful. and she got the job done... I recommend Kellistina any day .. - Alicia
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- Darrylee C.

Thank you so much Ms.Gloria Nelson you did a great job on helping me get insurance keep up the good work and may God bless you. - Darrylee C.
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- Javella Y.

Kelly is my superhero!!!! Customer Service was awesome!!! She went over and beyond to get me the best quote. She’s a keeper!!!! We need her in the Queen City ❤️❤️❤️❤️❤️❤️❤️ - Javella Y.
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