The young lady - Kelli Richardson - who helped me was outstanding! Thanks for your professionalism and your knowledge. You never know how much you’re contributing to someone’s day, until you help with an important issue like car insurance. Thanks for walking me through the process! - Robert R.
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- Victoria M.
Ashley was absolutely amazing! She helped me get the policy that was perfect for me! She educated me on the different terms and everything and they went above and beyond to help me. They were very friendly and professional. I love this agency. If you are looking for insurance please give them a call and you won't be disappointed! - Victoria M.
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- Teresa T.
Leon was very polite and patient! Answered all our questions and explained the policy thoroughly! Also said if we have any questions feel free to call him! Now that what we call 100 on a job well done!! Thank you very much Leon! - Teresa T.
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- Tiffany S.
Kelli was very nice, energetic, and professional. She will chew that gum like no other lol, but will get you going - Tiffany S.
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- Linda W.
Ashley and the other reps very through and patient and helpful. Thank you for being my life savior when it came to Auto Insurance . Recommend very highly for curtisty and professionalism . - Linda W.
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- Kayla W.
Overall it was a nice experience . They are very much friendly and helpful person. They tell me about all process about auto insurance.Thank you for giving me this service. - Kayla W.
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- Daughter o.
WORDS CANT DESCRIBE HOW AMAZING THIS COMPANY IS. The customer service was above phenomenal , Kelli was very sweet and very helpful. I got a good laugh in as well. Kelli definitely went above and beyond to help me find affordable insurance. I WOULD RECOMMEND METRO AUTO INSURANCE TO ALL MY FAMILY AND FRIENDS. THANKS FOR THE GREAT SERVICE! - Daughter o.
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- Dustin D.
Gloria was absolutely amazing to me she help me find the right deal thank you so much - Dustin D.
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- Amirah M.
Kellistina Richardson was super nice and vigilant. She made me very comfortable and her customer service is awesome. She’s definitely someone to keep on the team and because of how kind she is I would definitely recommend this company at this specific location she is at. Superb Service 😊 - Amirah M.
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- Patrice N.
Very pleased with the service I Received today. Ashley Rueter Is The Best. She helped me find a solution to an issue I have been dealing with for years. Glad I’m with a company that has agents who care about customers. HIGHLY PLEASED ! - Patrice N.
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- Tray
Gloria gave me hope. I was paying over 400 a month and to be able to pay under 200.00 a month was truly her doing. Very nice and understanding. Thanks Gloria! - Tray
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- DM
Kellis and Ms Nelson were awesome ! Ms Nelson assisted with finding me the best quote and Kelli’s wrapped it up with her customer service !! Wouldn’t ask for a better yet faster experience. Thank you! Will recommend again. - DM
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- Saliim S.
I was very pleased and happy with the customer service Kelli provided she has a good vibe and down to earth but she will take care business. If I can give her 100 🤩 I would - Saliim S.
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- Kaila R.
I was in the market for a new car and car insurance. After some outrageous quotes for a down payment, Kelli worked with me to get me something that was more feasible for my budget. I was able to drive off the lot with my new car AND insurance. Thank you! - Kaila R.
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- Sheena G.
Yes , my experience here was amazing. Ms. Kellistina did an amazing job. She answered all my questions and got me out in a timely fashion. Thanks again Metro insurance! - Sheena G.
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- tonya g.
Great Service. I personally want to thank Gloria for being so generous.It took her literally five minutes to give me a quote and write my policy. Thanks again for your hospitality. - tonya g.
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- ashley s.
Services was great. I would highly recommend this company. Thanks to Gloria I was quoted at the lowest rate and covered I'm less than 30 minutes. - ashley s.
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- Nicole D.
Ashley was awesome and helped me find the best deal for my situation!!! Thank you!! - Nicole D.
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- Destiny S.
The cheapest insurance in town with great customer service thank you
GLORIA NELSON and Leo - Destiny S.
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- Nitawitdasauce
Gloria Nelson was a great help today for my new car - Nitawitdasauce
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- Hilda D.
Enjoyed my experience with Metro Auto Insurance. Kelly was very professional and took care of all my insurance needs.Was refered by Chantelle Summers - Hilda D.
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- Moriah D.
Gloria got
Me a cheap quote . Quick service, very friendly. - Moriah D.
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- jenn y.
I have not changed my insurance for almost a decade due to the complexity of playing 'God' and answering 21+ questions but alas, ended up biting the bullet upon purchase of new car
I found Ashley through Google and she has made our experience painless, simple and most importantly innovative to the point where I will be adding my home policy with her
Thank you for your high spirits Ashley, insurance has always been a scary subject for me but not no more ❣️ - jenn y.
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- Michael B.
Kelli was an awesome agent, she was very courteous and professional. I truly enjoyed her as my agent in finding me the right policy. Thank u so much. - Michael B.
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- Shiane M.
Kelli is the best!! Her n Leon were really really helpful! - Shiane M.
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- Tia C.
Kelli was very friendly and helpful. - Tia C.
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- Johnney J.
The customer service was excellent thank u gloria - Johnney J.
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- Shaun R.
Ms Gloria u was a blessing to me I was ready just give when u was my guardian angel yall this lady is a true blessing - Shaun R.
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- Moishantu D.
Ashley was a tremendous help assisting me with getting coverage on my new car. She made the process easy and comfortable. Thank you Ashley! - Moishantu D.
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- Jeff S.
Kelli is the best she took care of me real quick and reasonable rates as well - Jeff S.
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- Barbara F.
Great customer service, excellent pricing was very very happy with my service, Gloria did my quote, it was fast and easy, everything I was looking for, recommend speak to Gloria. - Barbara F.
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- Vivian S.
I just loved how professional and kind Gloria was. I called her several days and several times always professional and kind. This is racheal Samuel I use my mother email. I am very pleased - Vivian S.
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- Danita T.
I would like to think Miss Gloria Nelson for the hard work that she have done for me. She was very polite on point and very kind. She gave me the best advice to do as a customer and I appreciate that. Thank you, Miss Gloria Nelson for your help, may God continually bless you And your family have a great day - Danita T.
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- Safara S.
Ashley helped me she was patient and talked me through everything. Awesome customer service - Safara S.
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- Betty G.
Mr. Middleton promotes & offers great quotes on his insurance very well, giving you the best deal
he can. He even comes out making sure you are insured, I know this because I'm (2-1/2 hours away & guess what he did???? (Yes,) - Betty G.
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- Albertha B.
Kellistina was very amazing. It took 2 days in a row to my situation resolved. She is very professional and have great knowledge of what she does. I would definitely recommend her services. She deserves a raise and a PROMOTION because she is worth all of her hard work😀😀😀 Very satisfied customer - Albertha B.
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- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
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- Shenika M.
Kellistina Richardson is very helpful and professional. She answered all the questions we needed to know. We are very thankful to have her as our agent - Shenika M.
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- Haiston F.
Kelly is a great agent - Haiston F.
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- Dustin D.
Gloria was absolutely amazing to me she help me find the right deal thank you so much - Dustin D.
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- Ronnie
First off I wanna say I got recommended to this place and I definitely will recommend it to other people. Customer service was great everything I needed know was up front thank you so much
-Ashley Rueter @ Metro Auto - Ronnie
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- Valeria B.
Exceptional customer service is vital in any industry, and it is clear that both Kellistina and Ashley demonstrated this quality. Their dedication to assisting with car insurance applications reflects a commitment to client satisfaction. The ability to navigate the complexities of insurance policies is commendable, showcasing their expertise. Furthermore, the acknowledgment of their service highlights the positive impact they had on the customer's experience. Overall, their efforts contributed to a seamless and successful process. - Valeria B.
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- Shanice B.
THANK GOD FOR ASHLEY !!!!!!!!! I was having a tough time finding affordable insurance and cried all morning but i tell you what , Ashley did her job this morning!! She was very polite, sweet and provided some good laughs !! Im so appreciative of her !!! Somebody give her a raise lol ! Customer service fits her well !!!!! THANK YOU AGAIN ASHLEY - Shanice B.
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- Alejandro W.
The representative was very helpful and patient with me she walk me through the steps - Alejandro W.
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- Darrin b.
Thanks to Gloria Nelson at Metro Insurance she was able to get vehicle insured within 10 minutes. She was very nice as always. Thanks again you are the best. - Darrin b.
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- Dakota H.
Gloria Nelson did an amazing job today helping me with insurance. I really appreciate her and her hard work today. Great job you are awesome. - Dakota H.
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- Tamara R.
Kelly was the absolutely best!! Kelly made sure I had everything I need and more!! Affordable prices as well, check them out!! - Tamara R.
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- Beautiful N.
I’ve been dealing with Metro Auto insurance for years now. Mrs. Gloria and her daughters the whole crew are the best. They will shop around until they find you the best Qoute , always pleasant when speaking with you . This team never switch up. I love it. 🥰 Highly recommend - Beautiful N.
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- Tonja B.
Gloria is the best, very knowledgeable & experienced. Just love her customer service skills. Just an all around good person. She keeps me coming back... - Tonja B.
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- Tameika W.
I have been stressed because of my previous insurance company and how high of a rate I've been paying 601.00 to be exact for 4 vehicles liability only! Gloria was talkative,compassionate, professional, she laughed and had small talk with me. She probably didn't even know i was stressing when she spoke to me but she made my day and didn't even know it! I was expecting to be rushed, that was so far from the case!!!! She is outstanding 👏!!!!!! My rate is now 388.00 can you say God is Good!!!!!!! - Tameika W.