It was a very pleasant and awesome experience Gloria Nelson helped me out tremendously with getting my first insurance policy - 1bad s.
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- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers.
Progressive has found this with Kelli. - CL S.
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- Patrick S.
Kellistina @ Metro Auto Insurance Thank you so much for spending time with me making sure I have the best coverage that is affordable and that fits my needs. Thank you for be attentive and sensitive to my customer related needs and also help me find home and health insurance as well I can now say I’m fully assured..lol - Patrick S.
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- Larry A.
Kellistina was great! She made the registration/ application process fast and simple! Thank you Kelli! - Larry A.
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- Tara R.
Kelli is an awesome representative for ur company! Very pleasant n polite. I will do business with her anytime. Thank u Kelli - Tara R.
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- Hilda D.
Enjoyed my experience with Metro Auto Insurance. Kelly was very professional and took care of all my insurance needs.Was refered by Chantelle Summers - Hilda D.
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- TeKeilya R.
Kelly was very friendly , helpful and respectful! - TeKeilya R.
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- Linda W.
Ashley was very professional and I enjoy doing business with her. - Linda W.
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- Empress E.
Ashley was courteous and professional about making sure I was insured in less then 30 mins! She understood my situation and handle it to the best of her ability. For that I thank her very much for her amazing customer service. - Empress E.
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- Amirah M.
Kellistina Richardson was super nice and vigilant. She made me very comfortable and her customer service is awesome. She’s definitely someone to keep on the team and because of how kind she is I would definitely recommend this company at this specific location she is at. Superb Service 😊 - Amirah M.
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- Tonettie M.
Ms. Gloria Nelson was very professional and very polite. She walked me thru responsive. She has great customer service. I will recommend my family and friends to her. - Tonettie M.
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- Kimely F.
Ms. Kelley was awesome!!! I highly recommend them to anyone. Very patient and all!!! Thank you sooooo much !!! Update I'm back again . I lefted them 2months and decided to go back. The best decision I could've ever made!!! She welcomed me back with a friendly smile and all. And wrote that policy and now I'm very please!!!! Thanks again Metro!!! - Kimely F.
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- Saliim S.
I was very pleased and happy with the customer service Kelli provided she has a good vibe and down to earth but she will take care business. If I can give her 100 🤩 I would - Saliim S.
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- Doris B.
Ashley was knowledgeable and got me the best coverage possible. She answered any questions and was easy to reach. Her customer service was great! I will tell everyone I know about this agency and of course the rates were amazing that she got on the quotes I needed. Thanks for your help Ashley! - Doris B.
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- Theresa R.
Ashley was courteous, professional and kind. She went above and beyond to find the policy that would best suite my needs. Great company! - Theresa R.
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- Kaila R.
I was in the market for a new car and car insurance. After some outrageous quotes for a down payment, Kelli worked with me to get me something that was more feasible for my budget. I was able to drive off the lot with my new car AND insurance. Thank you! - Kaila R.
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- Tina H.
Ashley Is The Absolutely Best after calling different Insurance Companies I came across Ashley who made my Experience Wonderful she’s Professional,Efficient and she gave me the Best Quote - Tina H.
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- Michael B.
Kelli was an awesome agent, she was very courteous and professional. I truly enjoyed her as my agent in finding me the right policy. Thank u so much. - Michael B.
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- DM
Kellis and Ms Nelson were awesome ! Ms Nelson assisted with finding me the best quote and Kelli’s wrapped it up with her customer service !! Wouldn’t ask for a better yet faster experience. Thank you! Will recommend again. - DM
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- John X.
Kelli at Metro Auto Insurance was patient and kind and she found me a rate that was almost half as much as anything I could find online. I highly recommend calling and getting yourself a quote from Kelli! - John X.
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- Faybo G.
Very pleased with the service Kelli provided for me she was very knowledgeable when it came to giving the best quote for me . I'm definitely a satisfied customer ! - Faybo G.
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- Bettie P.
The customer Kelly was very helpful talked with her before and she was very nice and helpful in giving me a quote on my insurance I appreciate that - Bettie P.
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- Earl J.
Kelli did an awesome job. If you need anything insured auto,life,home,business or health check her out - Earl J.
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- Polo J.
Was very good kellistina helped me out a lot good and very nice - Polo J.
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- Monica F.
Gloria Nelson at Metro Auto Insurance was very informative, provided good customer service with getting me a good auto quote & starting my coverage. I give Metro Auto Give Stars. Keep up the good work. - Monica F.
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- Cecil D.
No criminals here. All my questions were answered and even the ones i didn't think of. Professional and clear. - Cecil D.
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- Kat
Ashley is my agent and she helped me out so much. She is very professional as well as personable. She advised on additional information and products available without it feeling like I was walking down a dark alley. Lol. It was no pressure and very informative..... although I did need everything she was offering too. I'm appreciating all kindness this world has left. - Kat
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- Larissa P.
It was a pleasure speaking with Ms. Kellistina she was very knowledgeable and help me and my husband out with a great quote to get our vehicle insured. - Larissa P.
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- James C.
Kellistina is the best - James C.
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- Teeny b.
Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - Teeny b.
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- Kasey S.
They were very helpful, especially Ashley Rueter. She was very quick, responsive, & so helpful! She made the insurance part go by so easily & quick. We appreciate her professionalism & how polite she was! Amazing employee! - Kasey S.
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- Shawn H.
The staff here is absolutely great ,all of the ladies I spoke with were amazing with their customer service and to me customer service is your first and last impression. The lady that I mainly dealt with was Ashley,she was really courteous and extremely nice and she went well beyond her job description on making sure that I had the right people for my insurance needs she also followed back up with me with my insurance quotes and also offered other services that I was unaware of , Such is life insurance and homeowners insurance which was really a plus. I would highly recommend anyone that is looking for an insurance agent to visit or call metro auto insurance,You can’t go wrong with any one of the ladies thats in the office,but my agent just happened to be Ashley which was awesome !!!👍🏽👍🏽 - Shawn H.
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- Kenneth R.
great customer service.great help!! - Kenneth R.
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- Andre
Gloria is the best thank God she help me & waited patiently with me she went above & beyond‼️ she deserves 10 stars ⭐️‼️ - Andre
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- tristian s.
Gloria Nelson was awesome she was fast efficient and very informative! - tristian s.
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- Carlos G.
Mz.Kelly was very professional and courteous & helpful... and would refer her to people every where. - Carlos G.
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- Candy B.
I had a Great Experience! Ashley was Very Pleasant and Helpful. I’m Glad I decided to give them a call - Candy B.
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- Carolyn C.
Kelli helped soooo much. I didnt know what to do. But God came through and brought me to her. I thank you so much. She is the best. - Carolyn C.
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- Malinda J.
Gloria Nelson was awesome in assisting me today! She got me the lowest rate possible and everything went smoothly and quickly. - Malinda J.
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- Moriah D.
Gloria got
Me a cheap quote . Quick service, very friendly. - Moriah D.
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- Anya W.
Ms. Gloria is the sweetest most attentive to her customers type of person 💚 - Anya W.
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- Gabrielle G.
Gloria Nelson was amazing!! She handled everything quickly and efficient with getting everything to fit my policy needs!! I felt save in her capable hands! Thanks Gloria ❤️ - Gabrielle G.
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- Tanya
Gloria was absolutely wonderful she found me a quote that best fits for me - Tanya
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- Lucy H.
Mrs Kellistina is very knowledgeable and fast getting you up and out the door with quality auto insurance - Lucy H.
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- Crystal F.
My experience today with representative Ms Kelli was great! She was pleasant, knowledgeable, and fast. I would definitely let everyone I know about their awesome service. Thank you! - Crystal F.
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- Myleka S.
Ashley was a pleasure and very understanding. She helped me get a WAYYYY BETTER quote than anybody else! - Myleka S.
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- Dustin D.
Gloria was absolutely amazing to me she help me find the right deal thank you so much - Dustin D.
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- Johnney J.
The customer service was excellent thank u gloria - Johnney J.
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- Tiffany S.
Kelli was very nice, energetic, and professional. She will chew that gum like no other lol, but will get you going - Tiffany S.
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- Victoria M.
Ashley was absolutely amazing! She helped me get the policy that was perfect for me! She educated me on the different terms and everything and they went above and beyond to help me. They were very friendly and professional. I love this agency. If you are looking for insurance please give them a call and you won't be disappointed! - Victoria M.
great customer service.great help!! - Kenneth R.
