Kelli in the Columbia office was super amazing. As a first time buyer she really provided me the peace of mind of obtaining protection for my investment. She been attentive to my needs and to ensure I’m not paying for unnecessary coverage Explaining what each coverage mean. Just her taking the time overall.. thank you so much!! Her personality deserves an extra 5 star rating - Teeny b.
read moreread less
- Nikki J.
Spoke with Kellistina from start to finish. She was very helpful and provided answers to any questions I had. She made the dreaded task of finding car insurance super easy! I was able to take care of everything right from my desk at work, which was amazing! Definitely recommend! Thanks Kellistina ❤️ - Nikki J.
read moreread less
- Kristina J.
Kelli was great and fast at getting us covered on the road!!! I appreciate all you did for us and your customer service is awesome!!! - Kristina J.
read moreread less
- Lizzetta J.
I was complaining about car insurance and my daughter Jazmine says Mom. I know a great company that could help you and she told me about Metro Auto insurance agency so I gave them a call and spoke to Mrs Ashley, she was a extremely friendly and courteous amount of time she was finished. she got me the best deal ever. All I can say when you have tried the rest. now try the best and call Metro insurance agency and ask women. Ashley, she won't let you down. Thank you Miss Ashley. God bless - Lizzetta J.
read moreread less
- Chad B.
Ashley Rueter made getting insurance as easy as possible. She explained everything vividly and clearly. I will be referring people to Metro auto. - Chad B.
read moreread less
- Oliver H.
Leon and kelli were great. Best experience ive ever had with insurance company and it was quick! 10/10 would recommend - Oliver H.
read moreread less
- Robert R.
The young lady - Kelli Richardson - who helped me was outstanding! Thanks for your professionalism and your knowledge. You never know how much you’re contributing to someone’s day, until you help with an important issue like car insurance. Thanks for walking me through the process! - Robert R.
read moreread less
- Gregory G.
Truly a great experience and customer service…very transparent about information and details about future purchases…Mr.Michael was definitely a go to guy and I’m thankful and grateful for being a customer under his care - Gregory G.
read moreread less
- Beautiful N.
I’ve been dealing with Metro Auto insurance for years now. Mrs. Gloria and her daughters the whole crew are the best. They will shop around until they find you the best Qoute , always pleasant when speaking with you . This team never switch up. I love it. 🥰 Highly recommend - Beautiful N.
read moreread less
- Candy B.
I had a Great Experience! Ashley was Very Pleasant and Helpful. I’m Glad I decided to give them a call - Candy B.
read moreread less
- brannss w.
Gloria Nelson was a great customer service representative! She helped me get exactly what I wanted and very quick! Thank you Gloria!! - brannss w.
read moreread less
- Olivia R.
I love speaking with ashley, she was polite and knowledgeable and efficient and we need more people like her - Olivia R.
read moreread less
- Cory A.
Kellistina was my agent and she has been very cooperative and extremely helpful. I thank her so much for her all her assistance. - Cory A.
read moreread less
- Joseph A.
Very helpful and I appreciate your service - Joseph A.
read moreread less
- Tonja B.
Gloria is the best, very knowledgeable & experienced. Just love her customer service skills. Just an all around good person. She keeps me coming back... - Tonja B.
read moreread less
- Bouna N.
Kelli You are a good person, you welcomed me well, you are really kind. Good luck with your work. - Bouna N.
read moreread less
- Tennille M.
My agent Kelly was very professional and knowledgeable of what coverage I needed . - Tennille M.
read moreread less
- Quantalashia G.
Ms. Gloria was really professional and helped me get a decent policy. Thank you for your help Hun and keep up the great work!! - Quantalashia G.
read moreread less
- Lucy H.
Mrs Kellistina is very knowledgeable and fast getting you up and out the door with quality auto insurance - Lucy H.
read moreread less
- CL S.
With so many options, finding someone who is direct with information, has patience when asked questions & knowledgeable with answers is key to acquiring (& keeping) customers. Progressive has found this with Kelli. - CL S.
read moreread less
- Angie G.
Ms. Gloria is the best I've been dealing with her for years and I appreciate her hard work and satisfying her customers with great rates 💫💫💫💫💫 - Angie G.
read moreread less
- Diamondog S.
Very helpful and pleasant. Honestly the most helpful and knowledgeable agent I've ever talked to. 10/10 five stars isn't enough. Thank ypu Ms. Gloria Nelson. - Diamondog S.
read moreread less
- Inspiration G.
Mrs Gloria Nelson was very helpful and patient while I got my policy information together. I will eventually look into life insurance policies with this company as well. Don't look no place else the cheapest quotes out there. Thanks again Gloria. - Inspiration G.
read moreread less
- Nicole S.
Thank goodness for Ms Gloria Nelson!!!! I was so concerned about how high my progressive insurance was after being with them for 6 years!!! And miss Gloria was so quick to find me a new company in my price range!!! She was so sweet and I really appreciate the quick process and the amazing help!! Give Ms Gloria 2 raises!!! She saving me over $800 a year 😫😫😫🙏🙏🙏 - Nicole S.
read moreread less
- Octavia B.
I called the agency looking to get a insurance quote, I ended up speaking to Gloria. She was very professional and helpful. I was totally satisfied, thank you so much! - Octavia B.
read moreread less
- Joseph C.
Kellistina was great, very perfessional. Great sense of humor! People like her makes great experiences and I will definitely recommend for the customer service!! Awesome job!! Thank you!! - Joseph C.
read moreread less
- Tonja B.
Gloria is the best, very knowledgeable & experienced. Just love her customer service skills. Just an all around good person. She keeps me coming back... - Tonja B.
read moreread less
- Linda H.
Kelly was so much help, she helped ( explain) me step by step on getting my new policy. Kelly is a blessing, she made me feel safe finding me the best Insurance for my automobile. Kelly was so sweet , and polite to me very understandable that I did not understand things so she explained again and again. GOD Bless her. Thank you Linda Hughes - Linda H.
read moreread less
- Wayne R.
Kelli did a great job. I would recommend anyone who looking for insurance - Wayne R.
read moreread less
- Erin H.
I had the pleasure of working with Gloria Nelson at Metro Insurance. She was extremely helpful in assisting with my insurance needs, and types of coverage. Gloria made getting insurance a breeze and I couldn’t be more thankful. - Erin H.
read moreread less
- Shenika M.
Kellistina Richardson is very helpful and professional. She answered all the questions we needed to know. We are very thankful to have her as our agent - Shenika M.
read moreread less
- Tonettie M.
Ms. Gloria Nelson was very professional and very polite. She walked me thru responsive. She has great customer service. I will recommend my family and friends to her. - Tonettie M.
read moreread less
- Fatima C.
My experience today was phenomenal. Ms. Gloria Nelson worked hard on getting me the best quotes for my two vehicles. I would definitely recommend her to family and friends. - Fatima C.
read moreread less
- jenn y.
I have not changed my insurance for almost a decade due to the complexity of playing 'God' and answering 21+ questions but alas, ended up biting the bullet upon purchase of new car
I found Ashley through Google and she has made our experience painless, simple and most importantly innovative to the point where I will be adding my home policy with her
Thank you for your high spirits Ashley, insurance has always been a scary subject for me but not no more ❣️ - jenn y.
read moreread less
- Monica F.
Gloria Nelson at Metro Auto Insurance was very informative, provided good customer service with getting me a good auto quote & starting my coverage. I give Metro Auto Give Stars. Keep up the good work. - Monica F.
read moreread less
- Samantha G.
Kelly was excellent in getting me a quote quick and affordable. She is very polite and friendly over the phone. - Samantha G.
read moreread less
- Craig K.
Ashley was Great, She helped immediately with no issues!!! THANKS - Craig K.
read moreread less
- Rebekah B.
Ms. Gloria Nelson is absolutely fantastic. If I were you I would definitely ask for her assistance when you call in. As a new car buyer she made sure I received the best possible rate. She went out of her way to make sure that I got all the information I needed before deciding which insurance company would be best for me. She quickly returned calls and never left me hanging. I appreciate EVERYTHING Ms.Gloria did for me. She made this process so easy for me as a new car buyer. Thank you again Ms. Nelson you’re the best. - Rebekah B.
read moreread less
- Daughter o.
WORDS CANT DESCRIBE HOW AMAZING THIS COMPANY IS. The customer service was above phenomenal , Kelli was very sweet and very helpful. I got a good laugh in as well. Kelli definitely went above and beyond to help me find affordable insurance. I WOULD RECOMMEND METRO AUTO INSURANCE TO ALL MY FAMILY AND FRIENDS. THANKS FOR THE GREAT SERVICE! - Daughter o.
read moreread less
- Chantell S.
Leon will go over and beyond for his customers! It was a pleasure doing business with Leon. I highly recommend him! - Chantell S.
read moreread less
- Faybo G.
Very pleased with the service Kelli provided for me she was very knowledgeable when it came to giving the best quote for me . I'm definitely a satisfied customer ! - Faybo G.
read moreread less
- Javella Y.
Kelly is my superhero!!!! Customer Service was awesome!!! She went over and beyond to get me the best quote. She’s a keeper!!!! We need her in the Queen City ❤️❤️❤️❤️❤️❤️❤️ - Javella Y.
read moreread less
- Jamilia D.
Anytime I call Ms .Glory helps out all the time even when it's after hours I gotta question she's their . The BEST of all Thanks - Jamilia D.
read moreread less
- Kat
Ashley is my agent and she helped me out so much. She is very professional as well as personable. She advised on additional information and products available without it feeling like I was walking down a dark alley. Lol. It was no pressure and very informative..... although I did need everything she was offering too. I'm appreciating all kindness this world has left. - Kat
read moreread less
- Chris S.
Great experience! - Chris S.
read moreread less
- Kelvin C.
It has always been a pleasure to be apart of the insurance team. This company has shown great professional assistance and I'm very satisfied with everything. Thanks for helping me, with finding a good company that provides excellent coverage and service. - Kelvin C.
read moreread less
- Moriah D.
Gloria got
Me a cheap quote . Quick service, very friendly. - Moriah D.
read moreread less
- Christina P.
Ashley Ruetor was awesome! She got me the cheapest quote and had me rolling within minutes. If you need insurance she's the woman you need to speak with. Thank you so much Ashley you have a beautiful and blessed day - Christina P.
read moreread less
- Dakota H.
Gloria Nelson did an amazing job today helping me with insurance. I really appreciate her and her hard work today. Great job you are awesome. - Dakota H.
read moreread less
- Camille M.
Kellistina was impeccable and knowledgeable! - Camille M.
Leon will go over and beyond for his customers! It was a pleasure doing business with Leon. I highly recommend him! - Chantell S.